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THE IMPACT OF INFORMATION TECHNOLOGY ON BUSINESS ADMINISTRATION AND MANAGEMENT(A STUDY OF JOHN LIBRARTORY AND BENSON IDAHOSA UNIVERSITY)

 

ABSTRACT
Information and Communication Technology (ICT) has brought unprecedented changes and transformation to academic libraries and information services. Taking into cognizance the recent trends in ICT and the Nigerian situation, this work elicits the impact of ICT in Nigerian University Libraries. The primary objectives were to ascertain the level of automation, to determine the usefulness of ICT resources, the effectiveness of ICT resources, the required skills in using ICT resources and the factors militating against the effective use of ICT. John Harris Library, University of Benin and Benson Idahosa University Library, both in Edo State of Nigeria were used as case study. The survey research design was employed and the instrument used for data collection was the Questionnaire. Simple tables and percentages were used to analyze the data collected. The research work revealed that both University Libraries are automated computerized and that they apply Strategic Library Automation Management (SLAM); only three divisions of the libraries are computerized/automated which are Readers Services Division, Technical Services Division and Collection Development division, the major reason attached to the use of ICT resources was for information storage and retrieval, the ICT resources mostly used are CD-ROM, online database, World Wide Web and the Internet. The study also revealed that ICT has an enormous impact based on its effectiveness. Inadequate training and retraining of staff by management inadequate funding, epileptic power supply and lack of search skills are the major factors militating against the effective use of ICT in Nigerian University libraries. Amongst others, inadequate funding, capacity building, regular power supply were recommended.

 

TABLE OF CONTENT
Title page………………………………………………………………………….i
Certification…………………………………………………………………….ii
Dedication………………………………………………………………………..iii
Acknowledgement……………………………………………………………iv
Table of content……………………………………………………………….v
Abstract…………………………………………………………………………….vi
CHAPTER ONE

  1. introduction …………………………………………………………….........1
    1. background of the study……………………………………………….1-4
    2. statement of the problem………………………………………………..4
    3. objective of the study……………………………………………………….5
    4. purpose of the study………………………………………………………..5
    5. research question………………………………………………………………6
    6. significance of the student……………………………………………….6
    7. scope of the study………………………………………………………….…7
    8. definition of terms………………………………………………………….…7

CHAPTER TWO

  1. Review of related literature………………………………………………9
    1. History of Behson Idahosa University library…………….9-11
    2. History of john Harris Library………………………………….11-16

CHAPTER THREE

  1. Research methodology……………………………………………………………………17
    1. research design ………………………………………………………..17-21
    2. research instrument………………………………………………….19-20
    3. method of data collection……………………………………………….21
    4. method of data analysis…………………………………………………21

CHAPTER FOUR

  1. data analysis, presentation of result and discussion….22
    1. Introduction……………………………………………………………………22
    2. data analysis……………………………………………………………..23-47

CHAPTER FIVE

  1. summary of finding, conclusion recommendation………48
    1. Introduction…………………………………………………………………..48
    2. Summary Of Finding…………………………………………………48-50
    3.  Recommendation…………………………………………………………..51
    4. Conclusion……………………………………………………………………….53
    5. Limitation of the study and suggestion for further research……………53-54

Questionnaire…………………………………………………………………55
Reference ……………………………………………………………………..57

 

 

CHAPTER ONE
1.0 INTRODUCTION

1.1 BACKGROUND OF THE STUDY
With the invention of Information and Communication Technology, libraries now use various types of technologies to aid the services they render. Everyday new technological advances affect the way information is handled in libraries and information centers. The impacts of new technologies are felt in libraries in every aspect. Computing technology, communication technology and mass storage technology are some of the areas of continuous development that reshaped the ways that libraries access, retrieve, store, manipulate and disseminate information to users. The academic library has been from its inception an integral part of institutions of higher learning, rather than an appendix or adjunct.
Oyedun (2007) defines academic libraries as those libraries that are mainly found in tertiary institutions, they are established to support learning, teaching and research processes. Over the past twenty seven years, academic libraries have been affected by changes in information and communication technology. The rate of changes is still accelerating in this era. The introduction of various information technology (ICT) trends has led to reorganizational, change in work patterns, and demand for new skills, job retraining and reclassification of positions. Technological advancement of the past twenty five years, such as the electronic database, online services, CD-ROMs and introduction of internet has radically transformed access to information. Rana (2009) opines that ICT holds the key to the success of modernizing information services. Applications of ICT are numerous but mainly it is used in converting the existing paper-print records in the entire process of storage, retrieval and dissemination. ICT has impacted on every sphere of academic library activity especially in the form of the library collection development strategies, library building and consortia. ICT presents an opportunity to provide value-added information services and access to a wide variety of digital based information resources to their clients. Furthermore, academic libraries are also using modern ICTs to
automate their core functions, implement efficient and effective library cooperation and resource sharing networks, implement management information systems, develop institutional repositories of digital local contents, and digital libraries: and initiate ICT based capacity building programmes for library users.
Information and Communication Technology (ICT) has brought unprecedented changes and transformation to academic library and information services, conventional LIS such as OPAC, users services, reference services, bibliographic services, current awareness services, Document delivery, interlibrary loan, Audio visual services and customer relations can be provide more efficiently and effectively using ICT, as they offer convenient time, place, cost effectiveness, faster and most-up-to-date dissemination and end users involvement in the library and information services process. The impact of ICT characterized on information services by changes in format, contents and method of production and contents and method of production and delivery of information products. Emergence of internet as the largest repository of information and knowledge, changed the role of library and information science professionals from intermediary to facilitator, new tools for dissemination of information and shift from physical to virtual services environment and extinction of some conventional information services and emergence of new and innovational web based.

1.2  STATEMENT OF THE PROBLEM
Considering the enormous benefits that had been  experienced from the impact of ICT in Nigerian University Libraries, the Nigerian academic libraries still experience some obstacles or hindrances in the effective and efficient operations of business. Today ICT acquisition and operations are facing a lot of problems. This research work was conducted to expose some of the inhibiting factors that are hindering the positive impact of ICT application on effective business administration of Nigeria of  Nigerian academic Libraries.

 

 

1.3 OBJECTIVES OF THE STUDY
1.  To ascertain the level of computerization/automation of academic Libraries.
2.   To determine the usefulness of ICT resources in academic libraries.
3.   To determine the efficiency and effectiveness of ICT in academic library.
4.   To determine how skillful and knowledgeable the staff are in the use of ICT resources.
5.  To determine the challenges associated with the application of ICT in Nigerian academic libraries.

1.4  PURPOSE OF THE STUDY
The purpose of the study is to ascertain the impact of ICT on business Administration and management of Nigerian academic libraries. The research work highlights the advantages or merit associated with ICT on academic libraries in Nigeria.

1.5  RESEARCH QUESTIONS
1.  To what extent has information and communication technology been employed in Nigerian university libraries?
2.    What is the usefulness of information and communication technology in Nigerian academic libraries?
3.    How efficient and effective is the use of ICT resources in Academic Libraries.
4.  Do the staff of the academic Libraries have the required knowledge and skills in using ICT resources?
5.   What are the factors militating against the application of ICT in academic libraries?

1.6 SIGNIFICANCE OF THE STUDY
i.     This study is expected to provide a basis for comprehensive information and communication technology procurement and application in Nigeria University Library.
ii.    The study will establishe the existing gaps in the adoption of information and communication technology in the operations of academic library in achieving their statutory functions.
iii.   The out-put of this study will serve as a blue-print for libraries, information managers/information scientists, researchers, lecturers, students, and teachers to chart the right course of action for the use of information and communication technology in furthering education through policy formulation and implementation.

1.7 SCOPE OF THE STUDY
This research work is on the impact of ICT on Business Administration and Management of Nigerian Universities Library using John Harris Library (Benin- city) and Benson Idahosa University Library (BIU) as a case study.

1.8 DEFINITION OF TERMS 
The definition of the following terms is used in the work:

  1. ICT:  information and communication technology.
  2. Library: the Nigeria academic libraries still experience some obstacle or hindrances in the effective and efficient use of ICT resources in the library.   

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