USER'S INSTRUCTIONS: The project work you are about to view is on "assessment of quality management of building construction in lagos state". Please, sit back and study the below research material carefully. This project topic ( assessment of quality management of building construction in lagos state) have complete 5(five) Chapters. The complete Project Material/writeup include: Abstract + Introduction + etc + Literature Review + methodology + etc + Conclusion + Recommendation + References/Bibliography.Our aim of providing this "assessment of quality management of building construction in lagos state" project research material is to reduce the stress of moving from one school library to another all in the name of searching for "assessment of quality management of building construction in lagos state" research materials. We are not encouraging any form of plagiarism. This service is legal because, all institutions permit their students to read previous projects, books, articles or papers while developing their own works.
TITLE PAGE
ASSESSMENT OF QUALITY MANAGEMENT OF BUILDING CONSTRUCTION IN LAGOS STATE
BY
---
--/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
DECEMBER,2018
APPROVAL PAGE
This is to certify that the research work, " assessment of quality management of building construction in lagos state" by ---, Reg. No. --/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
PROJECT DESCRIPTION: This work "
assessment of quality management of building construction in lagos state" research material is a complete and well researched project material strictly for academic purposes, which has been approved by different Lecturers from different higher institutions. We made Preliminary pages, Abstract and Chapter one of "
assessment of quality management of building construction in lagos state" visible for everyone, then the complete material on "
assessment of quality management of building construction in lagos state" is to be ordered for. Happy viewing!!!
Incidences of building failures and in extreme cases, building collapse have been attributed to poor quality management among other factors. Several adverse reports on quality performance drive the need to assess quality management practice in the Nigerian construction industry. This paper assesses the quality management practices of Nigerian building construction firms intending to suggest appropriate courses of action for improving quality performance. Data were collected through questionnaires administered to management staff in 20 building construction firms in Lagos State, Nigeria. Findings from the study show that inspections and statistical quality control techniques are the most widely used quality management tools by construction firms in Nigeria. However, the study found that quality auditing is not popular among and the preparation of quality management plans (QMP) among Nigerian construction firms. Inadequate planning arrangements for quality, poor communication of quality requirements and lack of awareness of the benefits of quality management were identified as the most significant issues affecting quality management practice. Therefore there is a low uptake of quality management practice principles within construction organizations in Lagos state Nigeria. Hence, there is need to create awareness for implementing quality management principles and concepts in its construction industry.
TABLE OF CONTENTS
COVER PAGE
TITLE PAGE
APPROVAL PAGE
DEDICATION
ACKNOWELDGEMENT
ABSTRACT
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE PROJECT
- PROBLEM STATEMENT
- AIM OF THE PROJECT
- SCOPE OF THE STUDY
- SIGNIFICANCE OF THE STUDY
- RESEARCH QUESTION
- RESEARCH HYPOTHESIS
- METHODOLOGY
- PROJECT ORGANISATION
CHAPTER TWO
LITERATURE REVIEW
- REVIEW OF RELATED STUDIES
- THE CHARACTERISTICS OF THE CONSTRUCTION INDUSTRY
- BUILDING COLLAPSE IN NIGERIA
- QUALITY MANAGEMENT PROCESS
- FACTORS AFFECTING THE APPLICATION OF QUALITY MANAGEMENT PRACTICE
- REVIEW OF VARIOUS METHODS OF QUALITY ASSESSMENT IN THE CONSTRUCTION INDUSTRY
- EMPIRICAL REVIEW OF THE STUDY
CHAPTER THREE
METHODOLOGY
- PREAMBLE
- SAMPLE SELECTION
- POPULATION OF THE STUDY
- SAMPLE SIZE
- ADOPTED SAMPLING TECHNIQUE
- RESEARCH INSTRUMENT
- DATA COLLECTION AND ANALYSIS
CHAPTER FOUR
4.0 RESULTS OF DATA ANALYSIS AND DISCUSSION OF FINDING
- FACTORS AFFECTING QUALITY MANAGEMENT PRACTICE
- DISCUSSION OF FINDINGS
CHAPTER FIVE
- CONCLUSION
- RECOMMENDATION
- REFERENCES
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
A construction project is considered successful when it is completed on time, within budget, following specifications and to stakeholders' satisfaction. However, levels of project performance and project successes are low in the construction industry especially in developing countries such as Nigeria where owners are generally dissatisfied according to Odediran (2013). One of the significant reasons for owners' dissatisfaction with building projects is their poor quality (Abdulrahman, 2007). Every customer wants a quality product that meets its needs and worth the value of money it has invested unto the product (Achi et al., 2007). Therefore customers tend to be satisfied when quality products and services are delivered to them. Project executors need to understand customer's need and requirement so that both their stated and implied quality levels can be met at all times. Understanding customers need, and requirement could enable organisations to implement quality management practices and imbibe cultures which guarantee their customers' satisfaction. A strong commitment to quality and continuous company- wide quality improvement will lead to significant improvement in quality performance and increased profit margins for any construction organisation. Poor performance has adverse effects which transcend the industry to impact on national growth and sustainable development (Windapo, 2006). Structural failure seems to abound in developing countries (Afolami, 2010) with worst cases resulting in building collapse with major causalities (Windapo & Rotimi, 2012). In a nutshell, quality management practices have a direct impact on the level of client satisfaction, quality enhancement, elimination of rework, and the enabling synergy between different project parameters (Smallwood & Rossouw 2008).
Building construction has become more complex, partly due to project owners' increasing demands and expectations. Hoonakker (2006) reported that the construction industry's clients are demanding improved quality of service, faster buildings and innovations in technology. As a result, building products and systems have had to become more innovative to meet the owner's demands. However, newer and innovative procurement processes bring about challenges which building contractors need to manage effectively while delivering value to the project owner. Also, with the advent of globalization, construction firms are striving to achieve internationally accepted quality levels to ensure their forefront position in emerging international markets. Hence the need for a proper system that provides more quality when compared to other project objectives (Abdul Rahman et al.; 2010).
According to Kalindi (1992) who described quality as the conformance to certain performance requirements. This entails meeting up the legal, aesthetic and functional requirements (Arditi & Gunaydin, 1997). A more universally accepted definition of quality, however, is the one provided by the International Standard Organization (ISO8042, 1994). The ISO defines quality as the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. From a construction perspective, quality could be defined as the totality of characteristics that a constructed facility and the process involved in its construction should have; and enables the facility to meet or exceed customers' needs, requirements and other performance criteria (Love & Irani, 2002). The preceding shows that determining and achieving customer requirements and expectations require proper quality management practice so that organisations can manage their current situation and future needs. Particularly in the new global economy, quality management practice has become a central issue for performance improvement within construction industries. However going by abysmal practices in developing economies such as Nigeria, it is pertinent that an assessment of quality management practices will benefit its construction industry. The current study investigation is, therefore, relevant as it provides a snapshot of current practices and identifies why and how quality management can be improved in the Nigerian context.
1.2 PROBLEM STATEMENT
From the definitions from researchers, quality management has been known as an important management system to be considered by construction firms in order to improve the level of their performance. It is required for a construction firm that seeks to sustain itself in the current construction market which is highly challenging and competitive. The construction industries in the developing countries such as Nigeria have been struggling with quality issues for many years; while the construction firms have been wasting resources as a result of faulty building construction which has lead many building to collapse.
Development of an effective quality assessment system for a given industry begins with the identification of quality indicators relevant to the industry. The building construction industry is one of the significant pillars in Lagos economy. In recent years, this industry has been characterized with a myriad of problems including low levels of customer satisfaction, increased competition, and heightened safety concerns. In order to overcome these challenges and increase performance, building contractors need to change how they manage quality.
1.3 AIM OF THE STUDY
The main aim of this is to study examined quality management practices by construction firms in Lagos State of Nigeria, assess the impact of quality management practices on the building construction firms and determine factors affecting quality management practices in construction firms.
1.4 SCOPE OF THE STUDY
This research work has been carried out in other to found out how quality management systems are being practiced among construction firms but not in a standardized manner as the firms indicated different quantity management systems. The opportunity to get continued work from clients was found as the most significant impact of quality management practices on construction firms. This study concluded that no standard quality management system existed among the construction firms and that construction firms lack the resources and training to manage quality and are being affected by the corruption climate in Nigeria.
1.5 SIGNIFICANCE OF THE STUDY
This study has taught me how quality management is required for a construction firm that seeks to sustain itself in the current construction market which is highly challenging and competitive. It has also exposes us how quality management practice can help minimize material wastage, cost overrun and delay.
1.6 RESEARCH QUESTIONS
- Do all building construction firms practice quality management systems?
- How does quality management assessment is been carried out in Nigeria?
1.7 RESEARCH HYPOTHESIS
Ho: Building construction firms in Lagos State in Nigeria do practice quality management assessment
Hi: building construction firms Lagos State in Nigeria do not practice quality management assessment
1.8 RESEARCH METHODOLOGY
In the course of carrying this study, numerous sources were used which most of them are by visiting libraries, consulting journal and news papers and online research which Google was the major source that was used.
1.9 PROJECT ORGANISATION
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of " assessment of quality management of building construction in lagos state" is also available. Order full work to download. Chapter two of " assessment of quality management of building construction in lagos state" consists of the literature review. In this chapter all the related work on " assessment of quality management of building construction in lagos state" was reviewed.
CHAPTER THREE: The complete chapter three of " assessment of quality management of building construction in lagos state" is available. Order full work to download. Chapter three of " assessment of quality management of building construction in lagos state" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of " assessment of quality management of building construction in lagos state" is available. Order full work to download. Chapter four of " assessment of quality management of building construction in lagos state" consists of all the test conducted during the work and the result gotten after the whole work
CHAPTER FIVE: The complete chapter five of design and construction of a " assessment of quality management of building construction in lagos state" is available. Order full work to download. Chapter five of " assessment of quality management of building construction in lagos state" consist of conclusion, recommendation and references.
To "DOWNLOAD" the complete material on this particular topic above click "HERE"
Do you want our Bank Accounts? please click HERE
To view other related topics click HERE
To "SUMMIT" new topic(s), develop a new topic OR you did not see your topic on our site but want to confirm the availiability of your topic click HERE
Do you want us to research your new topic? if yes, click "HERE"
Do you have any question concerning our post/services? click HERE for answers to your questions
For more information contact us through any of the following means:
Mobile No 
:+2348146561114 or +2347015391124 [Mr. Innocent]
Email address 
:engr4project@gmail.com
Watsapp No 
:+2348146561114
COUNTRIES THAT FOUND OUR SERVICES USEFUL
Australia, Botswana, Canada, Europe, Ghana, Ireland, India, Kenya, Liberia, Malaysia, Namibia, New Zealand, Nigeria, Pakistan, Philippines, Singapore, Sierra Leone, South Africa, Uganda, United States, United Kindom, Zambia, Zimbabwe, etc
Support: +234 8146561114 or +2347015391124
Watsapp No :+2348146561114
Email Address :engr4project@gmail.com
FOLLOW / VISIT US VIA:
