BUREAUCRACY AS A TOOL FOR EFFECTIVE PERFORMANCE IN A PUBLIC SECTOR
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TITLE PAGE
BY
---
--/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
APPROVAL PAGE
This is to certify that the research work, "bureaucracy as a tool for effective performance in a public sector" by ---, Reg. No. --/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
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TABLE OF CONTENTS
Title page i
Certification ii
Dedication iii
Acknowledgements iv
Table of contents vi
CHAPTER ONE
- Introduction 1
- Statement of the problem 2
- Objectives of the study 3
- Importance of the study 3
- Scope and limitation of the study 4
- Definition of the terms 4
- Organization of the study 5
REFERENCES 6
CHAPTER TWO
- Literature review 7
- Definition of Bureaucracy 7
- Importance of Bureaucracy 10
- Problem of Bureaucracy 12
- Theoretical frame work 14
REFERENCES 14
CHAPTER THREE
- Research methodology 19
- Sample and population of the Study 20
- Sources of Data 22
- Method of Data Analysis 23
- Research Problem 23
Reference 25
CHAPTER FOUR
- The concept of public Sector 26
- Purpose of public Sector 29
- Problem of public Sector 35
- Solutions to the problems of public Sector 39
CHAPTER FIVE
- Summary, recommendation and conclusion 42
- Summary 42
- Recommendation 43
- Conclusions
CHAPTER ONE
1.0 BACKGROUND OF THE STUDY
1.1 INTRODUCTION
The performances of most organizations both private and public section are mostly depend in organization structure.
Bureaucracy in any organization brings efficiency and effectiveness to that organization design. Bureaucracy was popularized by max Weber in 1922 in his work the theory of social and economic organization.
According to him “bureaucracy means office power” because it adapted its name from French, “Bureau” in French means office, while ‘cracy” being anglicized Greek work for power.
The two words now join together (bureaucracy) means office power, max Weber became father of the day, he gave definite meaning to that organization system.
Bureaucracy which is the same with public service organization is characterized with high degree of specialization between the service and department.
The Bureaucracy approach to organization design is highly intended to control the affairs of organization structure by ensuring a high level of predictability in every worker’s behaviors.
Through the application of general rules and procedures, the bureaucracy system ensures that the workers and as well as the customer of the public services receives fair treatment.
Bureaucracy as the traditional approach to public services postulates a system based on the legitimacy of controls by the superior and obligation of obedience by its nature and enforced by a system of sanction or rewards.
1.2 STATEMENT OF THE PROBLEM
As bureaucracy is a tool for effective performance in the public sector, effort are not made to set pace not tempo for measurement, type and basic uses of organization relevant for varying level of effectiveness and efficiency requirement in the organization. This study is therefore, intended to solve the problem.
However, the empirical investigation of the study was based on the academic situation using Kwara State Polytechnic as a case study.
1.3 OBJECTIVES OF THE STUDY
Bureaucracy is purpose chosen as my focus due to its important to an organization. I therefore, see this as paramount to the understanding of organization performance with particular reference to Kwara State Polytechnic, Ilorin.
The objective of this study includes:
- To examine the meaning nature and scope of bureaucracy
- To examine the important of bureaucracy to the public sector
- To examine the bureaucracy structure of Kwara State Polytechnic, Ilorin.
- To examine the meaning nature and scope of public sector.
- To examine the purpose of public to both individual and government.
- To see into the problem faced by public sector problem.
- Above, all to examine how bureaucracy can be used a total to aid effectiveness and to seek efficiency in the public sector performance.
1.4 IMPORTANCE OF THE STUDY
The importance of the study are these:
- The study helps to confirm that bureaucracy is paramount in any formal establishment which public sector happen to find itself.
- The study throws more light on the role of the bureaucracy is a total for effective performance of an organization.
- Furthermore, the study also serves as a foundation for further studies in social science field.
- Ultimately, the study will help to improve performance in public sector and contribute to academic development.
- Above all stated, the study will to contribute towards societal advancement.
1.5 SCOPE AND LIMITATION OF THE STUDY
The scope of this study is limited to bureaucracy as a total for effective performance in the public sector with particular reference to Kwara State polytechnic, Ilroin.
And also, the limitation of this research work are time constant financial constraint, as additional page could not be added, owing to financial handicap.
1.6 DEFINITION OF THE TERMS
Bureaucracy: Combination of French and Greek words means office power.
Effectiveness: According to oxford Dictionary means the state or equality of being able to perform or have and effect or efficient in task performance in practical application to public sector and services.
Public Sector: It means what is generally referred to as government services which include the civil services government parastatals, policy and armed forces.
Public Services: The public services include the government parastatals or government companies or enterprises public utility, public corporation or social service oriented, state owned companies and mixed economy enterprises.
1.7 ORGANIZATION OF THE STUDY
Chapter one comprises of background, introduction, statement of the problem, objective of the study, important of the study, definition of terms used and organization of the study.
Chapter two deals with literature review, chapter three deals with research methodology, chapter four deals with the concept of public sector.
Chapter five entails recommendation and conclusion.
CHAPTER FIVE
5.0 SUMMARY, RECOMMENDATIONS AND CONCLUSION
5.1 SUMMARY
This study had enable the appraisal of existing problems as associated with traditional approach to organizational performance of public sector looking at Kwara state polytechnic as its ease study.
It also take a look at some data provided or gattered basically for reliable conclusion, however, this study had provided some research methodology which examine bureaucracy as a tool for effective performance in public sector and particularly, Kwara state polytechnic being the studied case of this research work.
In this literature review of this research work, It was made clearly that bureaucracy arise from the size and complexity of modern societies and organization which should be administered by impersonal and national values arriving at maximum attainment of efficient and effective deliverance of an organization.
The presented data in this research work so emerged from empirical investigation that this study is watershed in its own.
5.2 RECOMMENDATIONS
From the foregoing research work, it revealed that there are some lapses in both operational and functional settings of the public sector, where by an act of in efficiency is adversely, take the order of the day which appears to be of no benefit to the objectives and goals of establishing this sector.
I Therefore, recommend that the areas where more attentions is needed shall be given more bureaucratization is highly needed in the organizational structure and setting of the public sector at which this just concluded work looked at Kwara state polytechnic as its case study, so as to relief some unit of extra burden.
An innovate bureaucracy models should be adopted to allow and ensure initiative efficiency as uplift the organization to meet up with the challenges of millennium.
Improvement in the bureaucracy system of Kwara state polytechnic should be addressed the adequate personals needed in the system are to be employed where or in the units or sections that are short if staffs.
5.3 CONCLUSIONS
Bureaucracy is undoubtedly and immensely important, as a tool for effective performance in the public sector due to its form and nature.
This therefore, makes it necessary for public sector to operate bureaucratic system as inevitable ensure to attain efficiency and effectiveness in the sector.
There are provides and evidences that various type of malpractices and mismanagements of the public sector and a lot of these have been going on and undetected, and even in some cases where more detected, there have been little effort or no response to their rectifications on the part of authority concerned.
There have necessitate the intensification of the public sectors procedures to enable and ensures that the system permits or educes all these form of lapses to their minimum level.
There types of malpractices includes falsification of account, defrauding of government purse of contract award, negligence of duties, truancy, embezzlement and corruption e.t.c.
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of "bureaucracy as a tool for effective performance in a public sector" is also available. Order full work to download. Chapter two of "bureaucracy as a tool for effective performance in a public sector" consists of the literature review. In this chapter all the related work on "bureaucracy as a tool for effective performance in a public sector" was reviewed.
CHAPTER THREE: The complete chapter three of "bureaucracy as a tool for effective performance in a public sector" is available. Order full work to download. Chapter three of "bureaucracy as a tool for effective performance in a public sector" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of "bureaucracy as a tool for effective performance in a public sector" is available. Order full work to download. Chapter four of "bureaucracy as a tool for effective performance in a public sector" consists of all the test conducted during the work and the result gotten after the whole work
CHAPTER FIVE: The complete chapter five of "bureaucracy as a tool for effective performance in a public sector" is available. Order full work to download. Chapter five of "bureaucracy as a tool for effective performance in a public sector" consist of conclusion, recommendation and references.
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