DESIGN AND IMPLEMENTATION OF COMPUTERIZED TOURISM INFORMATION SYSTEM (A CASE STUDY OF ENUGU STATE TOURISM BOARD)
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TITLE PAGE
BY
---
--/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
APPROVAL PAGE
This is to certify that the research work,design and implementation of computerized tourism information system (a case study of enugu state tourism board)" by ---, Reg. No. --/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
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Presently, Enugu state tourism board uses the manual system in the projection services and in the documentation of information In this project I analysed the present system and have identified that the toursm industry wastes a lot of time while trying to relate some information to their clients (tourist). These problem of manual system has been overcome by the advantages of the new system.In view of this, those operations that are responsible for the delays, tourism industry encounter in their transaction with the tourist is the documentation of information in tourist airways and in projection services.The new system designed when implemented will help the tourism industry in the rendering of services to the Public and to enhance their corporate image both within and outside the country thereby bring about increase revenue yield as a result of inverse patronage of their services.
TABLE OF CONTENTS
Title page
Certification
Dedication
Acknowledgement
Abstract
Organization of the work
Table of contents
CHAPTER ONE
INTRODUCTION
Statement of the problem
Purpose of the study
Aims and objectives
Scope
Limitations
Definition of terms
CHAPTER TWO
LITERATURE REVIEW
CHAPTER THREE
DESCRIPTION AND ANALYSIS OF THE EXISTING SYSTEM
Facts finding methods used
Organizational structure
Objective of the existing system
Input. Process, output analysis
Information flow diagram
Problem of the existing system
Justification for the new system
CHAPTER FOUR
DESIGN OF THE NEW SYSTEM
Output specifications and design
Input specifications and design
File design
Procedure chart
System flowchart
System requirements
Program design
Program flowcharts
Source program
Test run
CHAPTER FIVE
RECOMMENDATION
Conclusion
References
CHAPTER ONE
1.0 INTRODUCTION
The application of the use of the computer in almost all facet of human endeavour cannot be our stressed. Since the introduction of the microcomputer, the world of office automation has changed and will continue to be changing with moernization made to the present ones. We are trying to see the impact, the computer will make to tourism.
Tourism is the collective name use in deserving the body that is responsible for providing welfare, hospitality, recreation etc. to visitors who have come to their area of jurisdiction for vocational holiday, business pilgrimage etc. the body that is charged with this responsibility is the Nigeria Tourism Board (NTB) at the Federal level with some state having their own state tourism boards of which Enugu State is one.
It is now proposed to analyze and design a typical tour operators, tour booking system applying structural design tools and techniques Development commences with conceptual model of the system, progressing through the various states of analysis as outlined in the text or abstract it must be remembered that the initial state is concerned with what is done rathan how it is done. The following details will therefore refer only to the procedural task for booking tour rather than the methods employed for performing them.
First a description of the system known as design of a computerized information system for use in tourist guide is given to provide an initial understanding of the nature of the system
A data – driven approach is adopted as this type of system is primarily concerned with data flow occurring at various states of processing tour booking
1.2 STATEMENT OF THE PROBLEM
Because of the complexity of Enugu State tourism board, efforts have been made to find out the major cause of ineffectiveness in Enugu State tourism board.
The major problem is the slow response, time in handling enquires and making bookings. Both customers and travel agents complain of the difficulty telephon time continuously engaged. This often causes customer to book their tour through other tourism operators, causing a loss of profit, due to the inefficiency of the current system there is a tendency for are craft seats and hotel accommodation to be either over booked or not booked at all. A system is required to overcome those problems but attempting tod esign a system to eliminate such weakness it is necessary to analyse the system using structural methodology.
1.3 PURPOSES OF THE STUDY
The study is aimed at Enugu state Tourism board and their problem in the documentation of information or in the projection services.
It is hoped, however that if this study is careful and adequately carried out, it will be possible to ascertain the core problems and offer useful/meaningful suggestions to alleviate these problems affecting Enugu state tourism board.
1.4 AIMS AND OBJECTIVES
Due to the delay characterized by the manual system in discharging the function of the tourism board information e.g. A tourism from a far country may like to visit Enugu and phone to know the names of hotels in Enugu, their cost, if, they are fully booked, tickets reservations, monumented places like games reserve. There is no way of supplying a tourist with answers to this questions on the phone instantly, without the use of computer.
We are trying to see how the use of computer can help in these activities and easy the delay hitherto encountered in the old dispensation manual system.
1.5 SCOPE OF THE STUDY
Operations carried out in tourism boards are numerous. I am therefore restricting myself in this project to those operations that concerns the tourism.
Specifically an interested in designing a computer system that will facilitate information and rendering of services in Enugu state tourism board.
This design will be of a greater use both the projection sevices and in the documentation of information in tourist airways.
1.6 DEFINITION OF TERMS
1 COMPUTER:- An electronic device, which on receipt of an appropriate input, is capable of processing the inputs according to a set of previously supplied instructions and making the result (outputs) available, if designed.
2. FILE:- A collection of related records.
3. PROGRAM:- Series of instructions to the computer
4. ARRIVAL AIRPORT:- a place where airline lands from another country.
5. AIRLINE:- Nigeria Airline K/M
6 ADDRESS:- Bills to address, where we send customers document.
7 BOOKING REFERENCE:- Old booking and when booking new one we reference.
8 BUSINESS TELEPHONE NUMBER:- Telephone number in the business place.
9 CUSTOMER:- A tourism business system customer.
CHAPTER FIVE
5.1 RECOMMENDATION
It is common to people to resist and resent changes, and managers who uses the computer are no exception. Most people wish to continue with traditional and well known approaches, it is also often difficult to establish a spirit of trust and co-operation because of personal fears. Experience has shown that users feel personally threatened when computer is introduced in most organization. And this has a significant effect on the contribution of computer to meeting the cooperate objectives.
It is therefore suggested that a nation-wide computer literacy campaign be carried out in computer, this will eventually help in producing excellent work.
Every change at all levels brings about the adverse effect of accepting new techniques and manipulation of new system: to reduce the adverse effect of such changes, one has to try such method, as participation, training, creation of a positive atmosphere etc.
By participation, it becomes important that the management should make sure that the concerned workers should really participate in the design and implementation of the computer system in the light of the above, it is very necessary that the people who are going to work with the new system would be sent for training in order to enable them understand clearly the objective, procedures and the benefits of the new system. Also there should be full top management support and involvement, and proper communication between all levels.
It is recommended that tourism should use the current software package and to ascertain its efficiency compared with their usual one. As tourism industry is dynamic, tourism should not waste time embracing any new program written for the improvement of the system.
5.2 CONCLUSION
The proper planning and design and implementation of computerized Tourism information system will ensure an economical and efficiently functioning system which will serve varios objective in view most efficiently and with minimum expenditure and recurring operational troubles.
From the cost of this project it is clear that information system used in Tourism no matter how small are very expensive and so, extra care should be taken while analyzing, designing, implementing and installing the system since any mistake could result to huge financial loss.
All necessary data (tourism, Airlines, Hotels and their locations) need to be gathered before embarking on table work. The analysis of the system should be carried out with methodology involving data flow diagram and design flow charts.
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" is also available. Order full work to download. Chapter two of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" consists of the literature review. In this chapter all the related work on design and implementation of computerized tourism information system (a case study of enugu state tourism board)" was reviewed.
CHAPTER THREE: The complete chapter three of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" is available. Order full work to download. Chapter three of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" is available. Order full work to download. Chapter four of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" consists of all the test conducted during the work and the result gotten after the whole work
CHAPTER FIVE: The complete chapter five of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" is available. Order full work to download. Chapter five of design and implementation of computerized tourism information system (a case study of enugu state tourism board)" consist of conclusion, recommendation and references.
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