CONSUMER SATISFACTION AS A KEY TO INDUSTRIAL GROWTH AND DEVELOPMENT
USER'S INSTRUCTIONS: The project work you are about to view is on "consumer satisfaction as a key to industrial growth and development". Please, sit back and study the below research material carefully. This project topic "consumer satisfaction as a key to industrial growth and development" have complete 5(five) Chapters. The complete Project Material/writeup include: Abstract + Introduction + etc + Literature Review + methodology + etc + Conclusion + Recommendation + References/Bibliography.Our aim of providing this "consumer satisfaction as a key to industrial growth and development" project research material is to reduce the stress of moving from one school library to another all in the name of searching for "consumer satisfaction as a key to industrial growth and development" research materials. We are not encouraging any form of plagiarism. This service is legal because, all institutions permit their students to read previous projects, books, articles or papers while developing their own works.
TITLE PAGE
CONSUMER SATISFACTION AS A KEY TO INDUSTRIAL GROWTH AND DEVELOPMENT
BY
---
EE/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
DECEMBER,2018
APPROVAL PAGE
This is to certify that the research work, "consumer satisfaction as a key to industrial growth and development" by ---, Reg. No. EE/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
PROJECT DESCRIPTION: This work "consumer satisfaction as a key to industrial growth and development" research material is a complete and well researched project material strictly for academic purposes, which has been approved by different Lecturers from different higher institutions. We made Preliminary pages, Abstract and Chapter one of "consumer satisfaction as a key to industrial growth and development" visible for everyone, then the complete material on "consumer satisfaction as a key to industrial growth and development" is to be ordered for. Happy viewing!!!
This study researched into consumer satisfaction as a key to industrial growth and development. It examined the significant impact of consumer satisfaction on the industrial growth and development.
Marketing survey was conducted to elicit opinion on porously formulated hypothesis. The study discovered that effective consumer satisfaction improved the growth and development of an industry as opposed to the tentative hypothesis. it was concluded that consumer satisfaction serve as a key to industrial growth and development.
CHAPTER ONE
- 1 BACDROUND TO THE STUDY
Every business organization aims is to prosper, increase sales and maximize profit, trying by all means to ensure the occurrences of losses are perfectly controlled. More so, they want to make effective use of available resources most profitably so their aims and objectives will be achieved (profit maximization).
Many sellers make the mistake they offer than to the benefit attained form the product of customers. They see themselves as products producers and seller rather than provision of solution to the customers needs.
Means while every consumers intention is to choose the right product and services form reliable producer that on can meet their request and also provide product and serviced that can effectively maximize their satisfaction at a reasonable and affordable prices .
Customer’s satisfaction depends on a products perceived performance in delivery value relative to buyer’s expectations. Consumer which to get the right product of the right quality at the right price, at the right time from the right sources and derive the right maximum satisfaction. They do emphasize on the contraction of price and quality.
That is, they want the cheap price and at the same time, the original product and services.
Consumers can only patronize the producers, and seller’s of the product when the benefit of the goods purchase from them is highly satisfactory and efficient meant for what it is needed.
They also tell others about their good experiences with the product. With these, seller is able to achieve their profit maximization objective as their sale volume increase tremendously.
- 2 STATEMENT OF THE PROBLEMS OF THE STUDY.
The premise for the problems or the question of the study which prompted this research topic is expressed in the following questions.
- Why does organization wind up shortly after springing up?
- Why do competitors gain more grounds than the innovation?
- what are the causes of losses and low profitability even, when much is expected
- Why do organizations embark on mass retrenchment programme?
- Why do organizations flourish more than others in the same industries?
- why do some individual prefers an outfit to another :
- even when better quality is offered by the rejecte outfits the aforementioned questions gave birth to the study of consumers gave birth to the study of consumer
- 3 AIMS AND OBJECTIVES OF THE STUDY
The aims of this study are to evaluate consumer satisfaction as a key to industrial growth and development.
To achieve this aim, therefore the following objective shall be pursued.
- To examine why some organization flourish more than the others.
- To identify the causes of loss and low profitability.
- To find the rationale behind organization retrenchment program.
- To ascertain why organization wind –up shortly after spring up.
- 4 SIGNIFICANT OF THE STUDY
The research work is of great significant to the researchers as it helps in winding the researcher’s knowledge via reviewing different literature on the topic.
The study is also relevant to industries particularly dangote group of company plc Ilorin in assisting to its customers behaviour and discovering area of dissatisfaction for necessary amendment to be made to maintain and increase its customers.
It is hopeful that the study will add to the knowledge on the study and useful for future researchers who might want to improve from were we stopped as reference.
Finally the study will enhance the generally appreciation of consumers satisfaction as a necessary key for industrial growth and development.
- 5 SCOPE OF THE STUDY
The study x-rays customer’s satisfaction as a key to industrial growth and envelopment with particular reference of Dangote group of company plc Ilorin
Consumer satisfaction: improving quality and access to services and supports in vulnerable neighborhoods. It was the conscience of the groups that lack of information often leads to low expectations. They further agreed that the process of obtaining a services and the way it is delivered can have major impact on the user’s experience. The quality relationships and staff were central to positive outcomes. Because consumer satisfaction is a highly variable assessment that individual makes based on his/her own I information, expectation, direct contact and interaction, and impact it makes sense to involve and consult consumers satisfaction approaches . The survey covers only the customers of dangote group on company plc Ilorin metropolis.
1.6 LIMITATION AND CONSTRAINT OF THE STUDY
The researchers have been limited to dangote group of company plc Ilorin.
The findings from this case study will be used to present the organization of manufacturing industries in Nigeria.
The limitation of the study is not an easy filed of human Endeavour, ours is not an explanation, such problems like finance secrecy the size of the establishment and time have all contributed to the narrowed result.
- Finance: the researchers did not find it easygoing from school to the case study centre every time , before they could get the title data and because the researchers where running shorts and funds, the visit could not be intensified.
- Size of the establishment: the researchers only covered a Brach of dangote group of company plc Ilorin out of many branches and head office.
This is due to the fact that the head office is located in Lagos cannot keep visiting, due to lack of adequate, funds
c. Time: The time allocated for this research work is too short and coupled with other academic work which the researcher’s has to face there by reducing the researcher’s has to face there by reducing the researchers work to minimum.
1.7 PROJECT WORK ORGANISATION
The work is organized as follows: chapter one discuses the introductory part of the work, chapter two presents the literature review of the study, chapter three describes the methods applied, chapter four discusses the results of the work, chapter five summarizes the research outcomes and the recommendations.
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of "consumer satisfaction as a key to industrial growth and development" is also available. Order full work to download. Chapter two of "consumer satisfaction as a key to industrial growth and development" consists of the literature review. In this chapter all the related work on "consumer satisfaction as a key to industrial growth and development" was reviewed.
CHAPTER THREE: The complete chapter three of "consumer satisfaction as a key to industrial growth and development" is available. Order full work to download. Chapter three of "consumer satisfaction as a key to industrial growth and development" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of "consumer satisfaction as a key to industrial growth and development" is available. Order full work to download. Chapter four of "consumer satisfaction as a key to industrial growth and development" consists of all the test conducted during the work and the result gotten after the whole work
CHAPTER FIVE: The complete chapter five of design and construction of a "consumer satisfaction as a key to industrial growth and development" is available. Order full work to download. Chapter five of "consumer satisfaction as a key to industrial growth and development" consist of conclusion, recommendation and references.
To "DOWNLOAD" the complete material on this particular topic above click "HERE"
Do you want our Bank Accounts? please click HERE
To view other related topics click HERE
To "SUMMIT" new topic(s), develop a new topic OR you did not see your topic on our site but want to confirm the availiability of your topic click HERE
Do you want us to research your new topic? if yes, click "HERE"
Do you have any question concerning our post/services? click HERE for answers to your questions
For more information contact us through any of the following means:
Mobile No 
:+2348146561114 or +2347015391124 [Mr. Innocent]
Email address 
:engr4project@gmail.com
Watsapp No 
:+2348146561114
COUNTRIES THAT FOUND OUR SERVICES USEFUL
Australia, Botswana, Canada, Europe, Ghana, Ireland, India, Kenya, Liberia, Malaysia, Namibia, New Zealand, Nigeria, Pakistan, Philippines, Singapore, Sierra Leone, South Africa, Uganda, United States, United Kindom, Zambia, Zimbabwe, etc
Support: +234 8146561114 or +2347015391124
Watsapp No :+2348146561114
Email Address :engr4project@gmail.com
FOLLOW / VISIT US VIA:
