THE IMPACT OF THE TRAINING ON WORKERS’ PRODUCTIVITY IN INTERNATIONAL TOBACCO COMPANY
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TITLE PAGE
THE IMPACT OF THE TRAINING ON WORKERS’ PRODUCTIVITY IN INTERNATIONAL TOBACCO COMPANY
BY
---
EE/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
DECEMBER,2018
APPROVAL PAGE
This is to certify that the research work, "the impact of the training on workers’ productivity in international tobacco company" by ---, Reg. No. EE/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
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TABLE OF CONTENT
COVER PAGE
APPROVAL PAGE
DEDICATION
ACKNOWLEDGEMENT
TABLE OF CONTENT
CHAPTER ONE
- INTRODUCTION
- ORGANIZATIONAL STRUCTURE OF THE COMPANY
- PRODUCTION PLANNING OF THE INDUSTRY
- STATEMENT OF THE RESEARCH PROBLEM
- OBJECTIVE OF THE STUDY
- SIGNIFICANCE OF THE STUDY
- HYPOTHESIS OF THE SYUDY
- SCOPE AND LIMITATION OF THE STUDY
- LIMITATIONS OF THE STUDY
- HISTORICAL BACKGROUND OF THE CASE STUDY
CHAPTER TWO
2.1 LITERATURE REVIEW
2.2 ASSESSING TRAINING NEEDS
2.3 TRAINING NEEDS OF AN INDIVIDUAL
2.4 TYPES OF TRAINING
2.5 ON THE JOB TRAINING
2.6 SUPERVISORY TRAINING
2.7 APPRENTICE TRAINING
2.8 EVALUATION TRAINING
CHAPTER THREE
METHODOLOGY
3.0 THEORETICAL FRAMEWORK AND RESEARCH METHODOLOGY
3.1 THEORETICAL FRAMEWORK
3.2 RESEARCH MEHTODOLOGY
3.3 DATA COLLECTION METHOD
3.4 METHOD OF DATA ANALYSIS
CHAPTER FOUR
4.1 ANALYSIS F DATA AND INTERRELATION OF RESULTS
4.2 PERSONAL DATA OF RESPONDENTS
4.3 THE RESEARCH THEME
4.4 TEST OF HYPOTHESIS
CHAPTER FIVE
5.0 SUMMARY, CONCLUSION AND RECOMMENTIONS
5.1 SUMMARY OF THE STUDY
5.2 RECOMMENDATION
5.3 SUGGESTION FOR FURTHER STUDY
CHAPTER ONE
1.0 INTRODUCTION
To a large extent, the social, economics, and political development of a country depend on the quality of man power that it has at disposal. In commenting on this ‘‘Kuznets’’ said the major man power of an industrially, advanced country is not it’s physical equipment, it is the body of knowledge harnessed from tested findings and discoveries of science and the certainty of training of its population to use the knowledge.
The important of manpower has forced countries to invest in manpower and training for example, countries in the developing world emphasize training of quality manpower because they believe that availability of skilled manpower would increase the productivity of workers.
Nigerian government has invested on it and has done this by offering training scholarship and encouraging state government to operate manpower training schemes. This effort led to the establishment of the federal training center in 2008 in Nigeria.
In the second development plan [2003-2007] the government also established three parastatals to train manpower both in private and public sector. These includes; the Industrial Training Fund [ITF], Nigeria Council of Management Development and Administrative Staff college of Nigeria (ASCON). These institutions were established in 2003, 2004 and 2005 respectively. Then importance given to training and staff development in any organization cannot be over emphasized.
Indeed, training is an investment rather than a cost to any organization. In commenting on this, “Oshisami” said that training is an investment and that investment is a commitment of resources to be generated in the future. With training as an investment, the commitment constitutes the cost of training.
The asset acquired can be regarded as education, skill, mental or managerial capability, while the expected future stream of increased earnings constitutes the benefits.
International Tobacco Company was established in 2004 in Nigeria and was firstly registered as Kwara Tobacco Company Limited. The building of the factory and its offices and installation of machinery took place during 2005 in a site in the industrial area at Ilorin and production of cigarette commenced early 2006. Meanwhile, the company was commission on the 8th of May, 2008, and was presided over by His Excellency and late Sir Ahmadu Bello the Sarduna of Sokoto. The company was owned by the United African Company Limited in partnership with the Northern Nigeria Investment Limited. Kwara Tobacco Company introduced a market during the following years and a staff of about two hundred and twenty one people. In April 2008, Philip Morris incorporated purchased controlling interest in the company.
Philip Morris is one of the largest Cigarette Companies in the world with its headquarters in New York, United States of America. Philip Morris Cigarettes are sold in virtually every country of the world and are manufactured in over thirty-three countries. After becoming part of this organization, the name of the company was changed to Philip Morris Nigeria with the research facilities and technical knowledge of Philip Morris available. Philip Morris Nigeria embarked in a large scale expansion to increase the production capacity of the factory to produce the different types of cigarette and pectin required for the Nigerian market and to ensure that the quality of its products would meet international standards.
The marketing leaf, account personnel, engineering and purchasing departments have expanded accordingly and the head office of the company is now situated at 7up building Apapa Lagos.
In companies with the indigenization decree, 40% of the shares were sold to Nigerian, including the employees of the company. Consequently the name of the company was changed to International Cigarette Company Limited in 2008 but the company retained the Anme Philip Morris Nigeria as its trading name.
1.2 ORGANIZATIONAL STRUCTURE OF THE COMPANY
The organizational structure of International Tobacco Company, started with the board of Directors who were appointed by the company shareholders and are directly responsible to the vice chairman assisted by the secretary. They are also responsible to the board of Directors.
Meanwhile, the vice chairman in the necessity is the director such as the technical director, the marketing director, the general sales director, the personnel director, and the financial and commercial directors.
Administrative manager, factory personnel manager and corporate affairs manager are under personnel director. These managers are responsible solely to the personnel director and nobody else.
1.3 PRODUCTION PLANNING OF THE INDUSTRY
Production planning and its control may be defined as the firm’s material and facilities towards the attainment of specific production of goods and services in the most easily available ways. Ten, this will show how to embark on the actual production. International Tobacco Company, using the present and past record postulates what the future would look like and what to produce in future.
International Tobacco Company planning usually starts from the marketing section. It embarks on marketing output which the market comfortably7 absorbs the firm requisition for the quantity of raw material, labour, capital expenditure etc. that must be met. Meanwhile, it should be noted that ITC Ilorin, has a leaf growing areas that supplies high quantity Tobacco to the factory. The department provides manpower for the companies research and development farm at Odo-Giwa as well as provision of agricultural extension service to Tobacco Farmers located in Tobacco growing areas throughout the nation. The specialization major brands of cigarette are link plain Maribaro green sport and target cigarette.
1.4 STATEMENT OF THE RESEARCH PROBLEM
The international Tobacco Company plays a dominant role in the economic well being in Africa, especially Nigeria. Besides the staff training and development embraces all the steps that are necessary to increase the capabilities of individuals and institutions to attain corporate objectives. Training and development needs program designed to meet the needs and implementation and evaluation of the program. A planned training and development process generally that the task of staff training as become a major management problem all over the world that organization that seeks to achieve success cannot afford to overlook.
The researcher wants to look into some problems to setting the International Tobacco Company in the area of staff training and development as thus; the staff training and development program related to efficient job by higher productivity in International Tobacco Company and the company most improved through staff training programme.
1.5 OBJECTIVE OF THE STUDY
The objective of this study can identify or establish and the impact of the training on workers’ productivity and the problem in the International Tobacco Company. Then, making the identification or to take the assessment of the impact of staff training on the workers productivity organization.
Meanwhile, the notification will be made to the organization to pay maximum attention to the training and development of its staffs and officers for effective administration and that training should not be limited to the senior officers but also to be extended to the lower officers of the personnel who form the bedrock of the company’s work force.
1.6 SIGNIFICANCE OF THE STUDY
The research shows that a well trained staff will enable the organization achieve its laudable objectives. Every organizations return on investment in training is most needed.
Besides, no organization can spend money for the fun of it. Such investments are made on staff training to acquire knowledge and skill which he would plough back into the organization through the improved performance.
Furthermore, the study will stimulate further research in the areas of impact of staff trainings on workers’ productivity in the International Tobacco Company which is the significance of the study.
1.7 HYPOTHESIS OF THE SYUDY
By using this hypothesis, the following must be tested. These are:
- There is a relationship between training and motivation to perform.
- There is a relationship goal achievement of the organization that has training programme than those that do not have.
- Then, it shows the relationship between training programme and mode of productivity.
- There is a relationship between training opportunity and workers attitude to stay.
Assumption: Such organization always have stable devoted and effective workforce as a result of encouragement of their staff training and development programme.
1.8 SCOPE AND LIMITATION OF THE STUDY
The areas of making this research are limited to the impact on training on workers’ productivity in International Tobacco Company Limited, Ilorin. The groups of the people that encompass in this company include the top management staff, the middle staff and the operatives of the company.
When we are talking of the top management, these are the director and the controller of the company while the middle management comprises or shows the senior managers and the junior managers who we know as supervising level. Then, on the operative’s level, these are the workers which are the clerk, mechanist, factories workers and so on. They have 269 workers presently and this company is regarded as homogenous company and we can see that by making the fact of this company we see that training and development in Ilorin here is more the same with any branch throughout Nigeria.
1.9 LIMITATIONS OF THE STUDY
The limitations of the study were attributed to the following factors:
- Fund: Due to the financial constraints, the research was conducted in specific areas because the researcher cannot afford to visit all the Tobaccos Company’s in the Country
- Federal Government Policy: The information are due to the Federal Governments decision which was pronounced by former health minister that Tobacco Companies will no more be allowed or be given chance to sponsor any social function or advertisement because of its ills to health on the celebration of the world. And the company believes that this policy will greatly affect or take them down on their sales.
1.10 HISTORICAL BACKGROUND OF THE CASE STUDY
The tobacco company restaurant proudly celebrates over 30 years as Richards landmarks claiming and entertainment venue. On the cormer of 12th and cary street in down town Richmond was once old abandoned tobacco warehouse. The four-storey building was renovated to embody the spirit of south hospitality and charm and is considered by most to be the cornerstone of the historic snockoe ship district.
The native people of the Americans considered tobacco we now began used it in their religions practices. Today, experts believe that the tobacco. We now began to use it in their religious practices. Today experts believe that time tobacco we know began growing about 8000 years ago. Although other plant around the world contains small amount of nicotine, the drug in tobacco is a native only to the America’s
An early explorer of the Americas, rod-igo dejerez brought the habit of smoking tobacco back to Spain around 1504. By 1511, smoking was popular throughout spain, and by 1531, Europeans were cultivating tobacco was used as medicine. It was given to patients in a variety of ways, from smoking to enemas. It was believed to be an effective treatment for colic, neptritis, hysteria, hernia, breath, lockjaw, and cancer, among other illnesses.
As early as 1602, however, a connetion was made between the cancers and lung diseases suffered by chimmy sweeps (caused by soot) and illness that could have been caused by tobacco. As its popularity grew, tobacco gained value. In the American colonies, tobacco, was as money throughout the 19th and 18th centuries. Infact, in Virginia in 1619, the very first American thanksgiving celebrated a good tobacco crop.
Acceptance of tobacco use was less than unanimous in 1998, shan segi purnished two merchant is for selling tobacco by pouring hot lead down. Their throat. In 2005. Czar alexis of Rusia created new penalties for smaoking for the first offense, the transportation was whipping, for second offense was execution . a chinesse regulation of 2001 made the use of distribution of tobacco punishable by decapitation. By the china and it remained popul;ar there until the early 20th century.
Tobacco was first used by the peoples of the pre-columbian Americans apparently cultivated the plant and smoked it in pipes for medicinal and ceremonial purposes.
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CHAPTER THREE: The complete chapter three of "the impact of the training on workers’ productivity in international tobacco company" is available. Order full work to download. Chapter three of "the impact of the training on workers’ productivity in international tobacco company" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
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