THE NEED FOR QUALITY CONTROL IN A MANUFACTURING ORGANIZATION
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TITLE PAGE
THE NEED FOR QUALITY CONTROL IN A MANUFACTURING ORGANIZATION
BY
---
EE/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
DECEMBER,2018
APPROVAL PAGE
This is to certify that the research work, "the need for quality control in a manufacturing organization" by ---, Reg. No. EE/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
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Quality Control (QC) may be defined as a system that is used to maintain a desired level of quality in a product or service. It is a systematic control of various factors that affect the quality of the product. It depends on materials, tools, machines, type of labor, working conditions etc. QC is a broad term, it involves inspection at particular stage but mere inspection does not mean QC. As opposed to inspection, in quality control activity emphasis is placed on the quality future production. Quality control aims at prevention of defects at the source, relies on effective feedback system and corrective action procedure. Quality control uses inspection as a valuable tool. According to Juran “Quality control is the regulatory process through which we measure actual quality performance, compare it with standards, and act on the difference”. Another definition of quality control is from ANSI/ASQC standard (1978) quality control is defined as “The operational techniques and the activities which sustain a quality of product or service that will satisfy given needs; also the use of such techniques and activities”. The main aim of this work is to carry out an in-dept investigation, unto fund management in Nigeria commercial Banks using union bank plc as case management
TABLE OF CONTENTS
Title page
Certification i
Dedication ii
Acknowledgement iii-iv
Proposal v-vi
Table of contents
- general introduction 1-2
- background of the study 2-4
- statement of the problem 4-5
- objective of the study 5-6
- scope and limitation of the study 6-8
- the definition of related terms 8-10
- methodology 10-10
CHAPTER TWO
2.O literature review 10-19
2.1 definition of quality control 19-20
2.2 why is need for quality control 20-23
2.3 general principle of quality control 23-25
2.4 contribution of quality control 25-31
2.5 store systems in quality control 31-34
2.6 assessment of quality rating 34-37
2.7 Abc analysis in control 37-39
CHAPTER THREE
- research methodology 40-40
- instrument of tools used 41-43
- research population and sample size 43
- sampling procedure employed 43-44
- research method used 44-45
CHAPTER FOUR
- presentation and analysis of data 46-63
- analysis of data 63-82
- test of hypothesis 82-84
- historical background of global
soap and detergent 84-91
- organization structure of
global soap and detergent 91-93
- quality control of global soap and detergent 93-100
CHAPTER FIVE
- summary 100-102
- recommendation 102-104
- conclusion 104-105
- references 106
CHAPTER ONE
1.1 GENERAL INTRODUCTION
it is important at the outset of this discussion to know exactly what is quality control i.e. it is a degree of excellent, fitness and elative nature. This is the definition most people have in mind when they think of quality. People believed generally that “HIGH QUALITY” is something desirable in itself. Quality is an intricate concepts the word is often used to mean superior quality. When we speak of quality merchandise, we are not referring to price as the main selling features and advertisement when mentioned in industrial and purchasing quality has in entirely different meaning.
Quality is related to suitability and cost ( not price) but quality could be low as well as high the right quality may not be the best in the market. Quality meaning in purchasing is related to the function and ultimate cost.
Purchasing executives are in excellent position to contribute to that portion of their company is profit that originate in the area of quality. This is because they can bring about three important types of knowledge, their knowledge of the material, they bought their knowledge or market or economic change their knowledge of sources of supply.
A concept of quality as outlined above could in turn be derived into a number of constraints, such as finish, strength design material, manufacture and so on and the scale of excellent could be draw up for this in such a way that we can analyses the quality of given it may score well is some respect and badly in others, it may be in incapable of measurement. The researcher is interested in this topic because quality is very biologics business.
1.2 BACKGROUND OF THE STUDY
The company (Global Soap and Detergent Industry Limited) was established in response to the call of the Kwara State Government in industrializing Kwara State. Despite the economic down turn at that time, the factory staff strength of 4% in 1985 to a conglomerate of seven factories in 1994 with a strong believe in self re-enhance and resource. Fullness, sourcing about 40% of it material locally.
This is one way by which Global Soap and Detergent Industry has been contributing significantly to the country economic rehabilitation and industry revolution.
However, the completion of the study (needs for quality control) will assist the organization or manufacturing industry in the following areas:
a Determine the management attitude in the quality control and management in manufacturing industry.
b Identify the importance of the quality control and effect of lack quality controls and management in manufacturing industry.
c. highlight the limitation of quality control in manufacturing industry
d. identify various methods of quality control and management .
1.3 STATEMENT OF GENERAL PROBLEMS
Quality control is very important function in every organization effective for formal and efficient material management, but some problem to develop where the practice is non-existence.
Poor and inefficient quality control system makes for inefficient organization. Thus affect the production profit less than the rate of organization growth. Also, there is a general believe that no one can inject quality including the process of design stage of a product but the problem encountered in building quality and also they do not make proper provision for a separate quality control standard. This including the method of rating vendors for quality. The research will look into some of the problems and ways of sowing the problem.
1.4 OBJECTIVES OF THE STUDY
The motive behind this research is in partial fulfillments of the requirements for the award of Higher National Diploma in Purchasing and Supply, Institute of Financial and Management Studies, Kwara State Polytechnic, Ilorin, Kwara State.
The general and specific objectives of this research work include:
- Acknowledge the need for quality control in a manufacturing organization.
The study equally aims at identifying the basic problem confronting the quality control department in a manufacturing organization.
- To examine the interrelationship and independence (if any) between the quality control unit and other departments in a manufacturing organization.
- To identify the basic at quality in a manufacturing process.
- To determine the selection of vendors for quality and also ascertain the method of rating vendor for quality..
1.5 SCOPE AND LIMITATION OF THE STUDY
This researcher is restricted to the Global Soap and Detergent and related product situated at Ilorin, Kwara State.
This research work will cover the following benefit of quality, determination of quality, inspection concept of quality selection of vendor for quality and also method of rating vendor for quality. The limitation are mainly environmental program which are:
ATTITUDES OF THE RESPONDENT: While some of the respondent to oral interview were very cooperative, and made the research job samples, other were uncooperative such uncooperative attitude range from failure to keep dates with researcher or out-right refusal to grant answer to question, the respondent would not be willing to discuss some area of their organization on the excuse that it was a secret or vital to the company’s existence.
LANGUAGE BARRIER: The reason is faced with the problem of language, most especially during the direct oral interview carried out among some workers in the company of study.
LACK OF FINANCE: Like everybody else the economic condition seriously affects the researcher and to visit or travel out some other neighboring towns to conduct oral interview with related companies was drastically reduce.
TIME: Also time was one of the limitations the late resumption data and incessant instability in Nigeria as a whole which had pitshort the span of the academic session in Kwara State Polytechnic affected the researcher because the researcher also had the class work load to contain at the same time with the projects work load.
1.6 DEFINITION OF RELATED TERMS
I. STANDARDIZATION
This is the process of reducing the member of variety to a controllable workable minimum.
II SPECIFICATION
This is the description of the items in sufficient detail to ensure that it will be suitable in all respect for the purpose for which it is intended.
III. QUALITY CONTROL
This is the process where by goods and services are examined to ensure that they confirm with the predetermined standard.
IV. INSPECTION
This means the examination of income material for quality
V INVENTORY
In store management, it means the varieties of material in store, it could be raw material, component, part work-in progress finished goods and so on depending on the organization.
VI STORE
This is refer as the building where materials are kept until they are required by the users.
III. QUALITY CONTROL
VII RAW MATERIAL
These are the basic materials which undergo changes through manufacturing process for example coal, lead, copper, Zink, rubber, cocoa and so on.
VIII OBSOLESCENT
An item is said to be obsolescent when it is going out of use but not yet completely unsuitable.
IX CONTROL
This is a management function concerned with measuring performance against set standard and correcting derivable in order to achieve the set goal.
XI METHODOLOGY
This involve the collection of data and it is an important aspect of research project. The collection of data may be primary sources or secondary source. The primary form of data collection which involves the sue of questionnaire, interview observation method etc. While the secondary form of data collection involve the use of banking journals, both internal and foreign, relevant text books dailies. I here by make sure of the interview method of collecting data form of my research work.
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of "the need for quality control in a manufacturing organization" is also available. Order full work to download. Chapter two of "the need for quality control in a manufacturing organization" consists of the literature review. In this chapter all the related work on "the need for quality control in a manufacturing organization" was reviewed.
CHAPTER THREE: The complete chapter three of "the need for quality control in a manufacturing organization" is available. Order full work to download. Chapter three of "the need for quality control in a manufacturing organization" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of "the need for quality control in a manufacturing organization" is available. Order full work to download. Chapter four of "the need for quality control in a manufacturing organization" consists of all the test conducted during the work and the result gotten after the whole work
CHAPTER FIVE: The complete chapter five of design and construction of a "the need for quality control in a manufacturing organization" is available. Order full work to download. Chapter five of "the need for quality control in a manufacturing organization" consist of conclusion, recommendation and references.
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