THE SIGNIFICANCE CREDIT MANAGEMENT IN BUSINESS ORGANIZATION
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TITLE PAGE
THE SIGNIFICANCE CREDIT MANAGEMENT IN BUSINESS ORGANIZATION
BY
---
EE/H2013/01430
DEPARTMENT OF ----
SCHOOL OF ---
INSTITUTE OF ---
DECEMBER,2018
APPROVAL PAGE
This is to certify that the research work, "the significance credit management in business organization" by ---, Reg. No. EE/H2007/01430 submitted in partial fulfillment of the requirement award of a Higher National Diploma on --- has been approved.
By
--- . ---
Supervisor Head of Department.
Signature………………. Signature……………….
……………………………….
---
External Invigilator
DEDICATION
This project is dedicated to Almighty God for his protection, kindness, strength over my life throughout the period and also to my --- for his financial support and moral care towards me.Also to my mentor --- for her academic advice she often gives to me. May Almighty God shield them from the peril of this world and bless their entire endeavour Amen.
ACKNOWLEDGEMENT
The successful completion of this project work could not have been a reality without the encouragement of my --- and other people. My immensely appreciation goes to my humble and able supervisor mr. --- for his kindness in supervising this project.
My warmest gratitude goes to my parents for their moral, spiritual and financial support throughout my study in this institution.
My appreciation goes to some of my lecturers among whom are Mr. ---, and Dr. ---. I also recognize the support of some of the staff of --- among whom are: The General Manager, Deputy General manager, the internal Auditor Mr. --- and the ---. Finally, my appreciation goes to my elder sister ---, my lovely friends mercy ---, ---, --- and many others who were quite helpful.
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TABLE OF CONTENTS
Title page
Certification page
Dedication page
Acknowledgements
Abstract
Table of contents
CHAPTER ONE
- Background of the study
- Statement of problem
- Objective of the study
- Significance of the study
- Scope of the study
- Definition of terms
- The working hypothesis
- History of the company
- Administration of a global soap
CHAPTER TWO
2.1 Literature review
2.2 The Need for credit management
2.3 Credit policy, credit control procedures and credit reporting
- Collection and deciding acceptable level of risk
- Collection policies and procedures
- Accounts receivable, account payable and reconciliation of accounts
- The role of debtors statement terms of sales
- Selecting a credit worthy customer
- Credit insurance
CHAPTER THREE
- Research methodology
3.1 Research design
3.2 Types and method of data collection
3.3 Determination of population and samples size
3.4 Questionnaire design and administration
3.5 Processing of data
3.6 Questionnaire assumptions
3.7 Reliability of data
3.8 Validity of data
CHAPTER FOUR
- Presentation, analysis and interpretation of data
4.1 Analysis procedures
4.2 Testing hypothesis
CHAPTER FIVE
- Summary of the major findings, conclusion and recommendation of the study
5.1 Summary of the major findings
5.2 Conclusion
5.3 Limitations of the study
5.4 Recommendation of the study
Appendix
References
Questionnaire
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In some years back, cash management has become the most important sector of the financial management in many trading organization. This is because without adequate cash, a business can not exist. For this reason, cash is often des cribed as the life blood of a business and it controls the means of maintaining commercial health. This serves. To emphasis one vital message that liquidity is a pre-requisite for commercial life and cash management is as natural as staying alive.
For single purpose of securing sales, credit is extended to customers, credit sales, therefore, has been an essential tool of modern competitive economic systems. It is an important marketing tool to aid sales of goods.
Generally, it is made on open account (i.e. no formal acknowledgement, of debt. Obligation through a financial documents) but in order to achieve its aim of securing sales, it is essential therefore, that it achieves this and that it does so profitably.
Credit management is the term given to this, failure to apply such control, often leads to emergency collection of debts, and since total debtors are more in value and nature with the daily change in business there is no substitute for a proper credit management system many business that gives credit to its customers.
A carefully considered credit policy is needed by any company that sells goods or provides services on credit. The state of development that this policy has reached will obviously vary from one organization to another. In some companies goods may be sold on credit because competitors provide generous credit facilities and as a result no real consideration may have been given to the circumstances in which credit would be given or not. In not more efficient company, however credit policy will almost certainly have been considered much more seriously very often as part of the overall aims and objectives of the organization.
This is because credit policy can have a significance influence upon sales, credit policy provides framework to determine whether or not to extend credit to a customer and how much credit to extend. It operates through the credit standards and credit analysis. Credit standard gives the basic criteria for the extension of credit to a customer. This is done through some various mean like.
- Credit rating; looking into past records through agencies and deducing the credit worthiness.
- Credit reference: data of the prospective debtors as gather by bank, old customers e.t.c
On the other hand, credit analysis involves procedures for evaluating credit applicants
This will be proceeded by the collection of information. The services of information may be through
Financial statement: at the time of prospective sales the seller may request a financial statement as one of the most desirable sources of information for credit analysis. Having collected the credit information, be firm will make a credit analysis of the applicants.
Collection policy undertakes the combination of collection procedure it also includes the expression of credit terms. These are the terms and condition on which trade credit will be made available. It stipulates the repayment terms of receivables. Credit terms involve both the length of the credit period and the discounts given. This is essential control that no business could afford to ignore. It takes the liquidity problem of the business as its credit system and hence, the significance of credit management is necessary to be studied.
1.2 STATEMENT OF PROBLEM
This research work is aimed at finding out the significance of credit management in business organization. Therefore, the research work looks into the under listed problems which might be facing the organization in order to draw inferences on the best solution to problem these are:
- Whether credit extension have any effects on turnover
- Whether credit extension influence the stay of customer in a particular organization
- Whether credit extension have any positive or negative effect on the overall performance of the organization
- Whether credit extension is the cause of cash shortage i.e. liquidity problem
1.3 OBJECTIVES OF THE STUDY
Sales is not complete until cash is in the bill, therefore, the control of debtors in an organization needs to be examined to know whether the aim of granting a credit might be achieved after all. Hence, the main objectives of this research is to examine the significance of credit management in business organization, others are
- To find out the extent to which granting of credit increase sales.
- To know the problem(s) encountered as a result of credit sales due to violation of credit period.
- To the effect of credit sales in the overall performance of the organization
- To examine the relationship of credit management to the liquidity ratio of the organization
- To find out the extent to which granting of credit influences the relationship between customers and the organization
1.4 SIGNIFICANCE OF THE STUDY
The recent inflationary condition which has many organizations into liquidity problem is the concern of researcher. It has become more important than ever before to get money promptly from trade debtors, but in most case this has probed to be a difficult task, especially, where debtors have traditionally had little difficulty in obtaining substantial periods of credit, what surprise the researcher really was. His experience during his industrial attachment in global soap and detergent
The study is of immense important to all and sundry, as a result, the research work will.
- Broaden the scope of the research of the researcher on the significant of credit management in business organization
- It will be of significance to any future researchers, who may want to carry out further study on this typical area
- It will enable the company to realize the impact of credit management in the overall performance of the company.
- The study will establish the fact that trade credit is advantageous to companies
1.5 SCOPE OF THE STUDY
Theoretically, this study is limited to finding out the significance of credit management in business organization. It considers how credit management can effectively help the organization to achieve its aims and objectives.
Geographically, the study will be limited to Global soap and Detergent Nigeria Limited and its vendors.
Though, I deally, the whole of Nigerian is expected to be covered but due to the problems of time and cost, therefore the findings is particular to all business organization in Nigeria.
1.6 DEFINITION OF TERMS
SIGNIFICANCE: This simply means the importance of something
CREDIT: this is the ability to buy or borrow in consideration of promise to pay within a Stipulated period time, sometimes loosely specified following delivery.
MANAGEMENT: is the executive authority the combined field of policy and administration, a team of ten employees as a correlative decision making.
BUSINESS ORGANISATION: simply denotes a trading environment with the division of work, and the allocation of duties, authority and responsibility for the purpose of making profit.
1.7 THE WORKING HYPOTHESIS
Hypothesis is a proposition of theory put forward to account for and order a body of facts. In scientific contexts, hypothesis are seldom capable of direct test but are tested indirectly by deducing consequences that are directly test.
There is null and alternative hypothesis
Null hypothesis (HO) is the assumption that there is no difference between the hypothesis and the sample result while the alternative hypothesis (Hi) described explanations not covered by the null hypothesis (Ho)
In other words, null hypothesis (Ho) is that, that is rejected in order to accept alternative hypothesis (Hi) and vice versa as the case may be.
Based on the statement of the problem, the following hypothesis have therefore been formulated for empirical study.
i. Ho: That credit extension does not increases study
Hi: That credit extension increases sales
ii. Ho: That credit extension does not help in keeping/maintaining customer
Hi: that credit extension help in keeping/ maintaining customer
- Ho: that overall performance of company operating credit system does not depend on its credit management
Hi: That overall performance of company operating credit system depend on its credit management
- Ho. That credit management does not help to avoid liquidity problem in organization
Hi: That credit management helps to avoid liquidity problems of organization
1.8 HISTORICAL OF THE GLOBAL SOAP AND DETERGENT LIMITED
Global soap and detergent industries limited is a member of Doyin group of companies and its first wholly indigenes in soap and detergent manufacturing company in Nigeria. It was in corporated on the 8th October 1984 with its Head office in lagos and the factory situate along As a-Dam road Ilorin Kwara state. The company currently runs 18 depots through out Nigeria owned by courageous and experience industrialist prince (Dr) Samuel Adedoyin who had for many years been championing indigenous technology, backward integration and use of local raw material in Nigeria the company was established in response to the call of kwara state government on indigenes to join hands with the state government to industrialized the state.
1.9 ORGANIZATION STRUCTURE OF GLOCAL SOAP AND DETERGENT INDUSTRIALS LIMITED
The organization chart of this industry (global soap and detergent industries limited) was determined by the top management of the company it formulate the policies, and coordinates finance, production and distribution. They carryout the objectives and policies, which have been determined by the administration the chart was drawn up in 1995 and it is still used today the chart is shown bellow.
CHAPTER TWO: The chapter one of this work has been displayed above. The complete chapter two of "the significance credit management in business organization" is also available. Order full work to download. Chapter two of "the significance credit management in business organization" consists of the literature review. In this chapter all the related work on "the significance credit management in business organization" was reviewed.
CHAPTER THREE: The complete chapter three of "the significance credit management in business organization" is available. Order full work to download. Chapter three of "the significance credit management in business organization" consists of the methodology. In this chapter all the method used in carrying out this work was discussed.
CHAPTER FOUR: The complete chapter four of "the significance credit management in business organization" is available. Order full work to download. Chapter four of "the significance credit management in business organization" consists of all the test conducted during the work and the result gotten after the whole work
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